About

FAQ

• Where is the store based?

  Helendale, CA

• New universal program?

  Yes, this establishment started in June 10th, 2026, where now twitch streamers can be part of the Affiliates and Partners program to where they can receive direct payout of any kind from standard payout to getting paid in subscriptions, paid in bits, even have me purchase gifts in the content creator's Throne. This program also will have a change to where the content creator will also receive already discounts of their merch once the purchases have become successful within a year after and that will be the starting point for the merch for the communities to receive direct discounts already on the items especially merch bundles.

• As a vtuber, my biggest question is my privacy, does your shop expose my address for doxxing and will you be sharing my address for others to see?

  Privacy is definitely important and no i don't share private information out in public even on social media, if i received a big whopping sale from a community member that purchased my soaps recently i always white out the personal information for their safety, the only thing i will say though is i will ask permission for a nickname just in case if they wanted to see that i received the payment as a receipt with everything else blocked from the viewers to see that isn't their business to know.

• Will you be including VTubers for their own merch? And how much will you charge them?

  Yes, and no, nobody gets charged for their merch, anyone who buys will only understand that the only thing they will get charged for shipping is the drinkware merch and candles merch only, everything else is free shipping.

• For the cats!? Is this new!?

  Indeed it is, i was inspired by a twitch streamer who does the same thing i do on random times which is rescuing cats, fostering cats, giving cats sanctuary from being used by PETA, poor ownership, left out in the street. I figured i give back to the felines that deserves a second chance of being nurtured with better care for both their skin and their fur, even those that ends up getting rescued from becoming strays. So the felines will definitely have their very own shampoo bars and conditioner line because they are our children to our eyes temporarily or permanent.

• Do you do Political Merch Commissions?

  nope, this also goes for religion too, any belief and political stuff is kept in your own home not public business regardless.

• If i file a complaint about your products, will i get a refund? Also why is there no refunds nor return policies here?

  Because i'm an independent business owner and merchant, you can make a complaint on only apparels; Soaps, candles, skincare products, shampoos, conditioners, drinkware there's no complaints for that, if it's questions those are fine. As far as returns and refunds, this shop is not build for refunds, once you purchase it's permanently locked in; however i will add a discount to your next purchase with a extra item as an apology for inconveniences.

• Have you heard what congress did for LGBTQIA+ being declined for service publicly, won't this affect your shop?

  No, this won't affect my shop because the ingredients i buy is coming from ally and LGBTQIA+ resources, but since congress wants to play rebel head games, then i play in return of declining heterosexual customer services that supports what congress allowed. My shop is a safe space, discrimination isn't welcomed here so if you support congress's choice for public places to decline service to us LGBTQIA+ individuals then i don't mind declining my service to you. Humanity comes first.

• I'm still charged after buying your stuff, yet you have free shipping on the products what gives?

  That's Storenvy's Handling fee, it's part of their policy, not mine; i'm not involved with some of their policies that doesn't affect me but affects my shop for their moderation of who can sell and buy. the handling fee i cannot edit because like i said that's Storenvy's policy.

• Wedding Collection?

  This is for special twitch streamers that got married during TwitchCon or on specific events while as a twitch streaming couple. This is the ultimate collection that inspired them for who they are and how far they accomplished as a whole while bringing in any blooms of their unconditional love into their journeys. This collect will also come with a complimentary thank you greeting card to the couple, but for the communities and viewers they get a sincere thank you card for the purchase instead.

• What happen to Spectrum Soaps Gift Shop?

  Due to complications and not that much of popularity i decided to change my shop from being a soap maker to sponsorship merchant instead, I can still make soaps for commissions to twitch streamer own soap brand to non-streaming platformer commissions that aren't Karens. But i decided to expand more than soap making especially drinkware, apparel, raveware, accessories and streamerware.

• Streamer Soap?

  Yes twitch streamers get their very own soaps made by me.
  Each twitch streamer or their community pays full price of the collab commission to match their stream aesthetic, this is for 2 loaves prior.

  Those are twitch names from actual twitch streamers either regular streamers to affiliates and partners. They are the ones that either buy or have their community buy the soaps i commissioned for them. If their follower or subscriber or their VIP or Mod purchases these soaps to where there's no more of the soaps that grand total by 90% goes directly to the streamer as their payout.

• What's raveware and streamerware?

  So raveware is technically what ravers wear from face masks, to special apparel that either has a highlight look when the lights reflects back in a contrast glow, to glow in the dark to neon. These work just as well at EDM carnivals.

  streamerware is basically apparel, accessories and streaming gear that's commissioned by vinyls as skins to create a aesthetic vibe based by streamers.

• You add Honey to your Soaps!?

  Yes i do, it's nature's lather agent to me that i rather put in my soap recipes alone and i harvest my own honey based by where my honey bees are harvesting from either flower to fruit blossom. If you have a honey allergy i recommend asking me before you purchase via email for a honey substitute just know the honey substitutes are sugar based including simple syrups for a similar lather agent effect.

• Why does your soaps looks like i would eat them?

  Well i guess i could blame myself for this, my main career is having to be a owner and head pastry chef for a tea pastry cafe. I personally make the soaps look like i own a bakery, taking on a new view of soap making i guess. But also i like to make soaps that don't look ordinary nor boring to look at when people in general who are patient enough to make their own look like them.

• How long have you've been making soaps and where did you learn to?

  I learned in 2011, and after 4 years of learning i managed to make some at home and has never changed, working from home also meant that i won't risk myself with COVID best decision ever! I learned from a community class from a occupational center.

• I've noticed you added shampoo and conditioner into your shop, but the results don't look professionally done why is that?

  That's because i prefer artistic appeal, i will not use plastic pumping bottles or plastic squeeze bottles with a cap that is poorly made to make you buy more of the product, i rather give you less plastic but more product and no fuss of trying to get extras out.

• How long will it take to receive my order?

  This varies from if i have the funds to pay the shipping rate fees from Pirate Ship.
  By far you do have to wait extra when it comes to shipping carriers.

• What shipment company(s) do you use?

  UPS solely. I no longer support USPS not because of their gas situation but including an 8% shipping fee per package, I'm not a large business i'm an independent business with volunteers helping with the packaging for every customer.

• Do you accept orders placed outside of the US?

  Whatever Storenvy and Pirate Ship accepts, those are the countries, states and so forth i can ship to, i will accept third party shipping if needed.

• Do you buy your soap bases or do you make them from scratch? Also you mentioned synthetic, why you not add them?

  I make Melt & Pour/glycerin soap bases from scratch. Each recipe requires specific ingredients that is time well spent instead of time rushed. I prefer this method especially if i'm going to make soaps for skin conditions, allergies, and lifestyles (vegan, organic). I also make sure to use ingredients to mock preservatives without giving you synthetic preservatives that can affect your skin health. The process of making melt & pour/glycerin soap bases from scratch is the similarity to cold process the only difference is that there's added ingredients that is either an animal-based byproducts for natural, organic versions or a plant-based products for vegan, hypoallergenic versions.

  I'm a soap maker that makes cleansing soaps for skin conditions, allergy free and lifestyle benefits not a soap maker that puts chemicals that can cause eczema to flare up to itch til you bleed, sensitive skin/sensitive scalp to cause a dry rash to even an allergic reaction even remove natural oils your hair needs. I make soaps specifically for your skin and hair that needs benefits without wrecking them that's my purpose of being a different kind of soap maker.

• Teko's Merch?

  If you're referring to my shop name yes it's an upgrade. But if it's referring to a new collection set up that's where my streamer merch is placed in between December or February 2024.

• What's with the 100K soap bar(s)?

  In December 28th 2020 from December 28th 2019 is actually the whole year of how many soap bars i've been adding and making in a grand total, December is the month that somewhere along the line that i make the 100,000th soap bar ever, the loaves that soap is made will be sold 50% off the farmers market price. The 100K soap bar is a soap of the year goal FYI. This goal is already achieved, soaps will be sold soon.

• Why don't you add any naturally based ingredients that the FDA approves?

  I don't trust that much on what FDA approves because they're paid by the pharmaceuticals and i prefer ingredients approved outside of the FDA. Especially for people with sensitive skin, eczema, psoriasis or specific skin conditions that is not recommended to use specific ingredients that only the FDA approves, As much as hygiene is important we have to remember that skin health is just as important too.

• Why do you add carrier oils to your soaps? I can't have carrier oils because i have acne, can you do alternatives?

  Carrier oils plays 4 roles:
  1. It helps to add moisture to the skin along with moisture retaining or moisture locked in benefits, some even allow new moisture in as well; while they are made to avoid dry skin, scalp, hair and possible damaged hair.

  2. It's a key feature to use carrier oils when using essential oils into soaps, because essential oils are potent enough to cause skin irritation/inflammation, carrier oils dilutes the essential oils while the essential oils are there for the scent to skin benefits.

  3. Carrier oils adds an extra benefit for people with eczema and psoriasis when it comes to nourishments to keeping the skin from being dry.

  4. Some have potential SPF benefits.

  As for alternatives the closest things would be extracts to vegetable glycerin to even aloe vera or lightweight creams made out of water based ingredients just for acne. So yes i can change it around under commissions for a more lightweight and less negative react to your acne skin.

• Why do you add essential oils and extracts to your soaps?

  I rather give you the real oils from there natural sources, They all have different purposes but mostly exterior health benefits to internal health benefits (example: Sinus, mood, etc.) plus you get the actual smell of the source rather than the fragrance oils and natural fragrance oils. Extracts just has a more diluted benefits but gives off a pleasant smell to the soaps. Now keep in mind i do add more on the extracts because unlike essential oils, extracts are not as potent as the oils are because it's water based mostly.

• Can you make simple soaps? Also can they be unscented if i have asthma or bronchitus?

  I can however understand my business isn't basic, my soaps are not something i would considered keeping it basic when stores sell basic unscented soap bars daily.

• I see you changed your prices, are these permanent?

  not really, prices will vary during time between inflation in the economics division to products having the prices go up.

• What's the difference between standard cut, THICC cut and THICCER cut?

  It's the thickness of the soap bars, standard cut is either half inch to three quarter inch cut. THICC cut is one inch cut and THICCER cut varies from one and a quarter inch thick to two inches thick.

  And sometimes it's also based by the size of the soap embed i add on top of them.

• Why Resin Soap dishes? Aren't they plastic? Even though plastic ruins the ecosystem.

  So the Resin i use IS made out of plastic, it's the 24 hour long curing kind. It may affect the ecosystem but the whole point of going resin on the soap dishes is something you have to reconsidered; It's a stimulating therapy to people with mental disabilities and mental health conditions such as stress, anxiety but also ADHD and Autism just to name a few.
  Resin has its ups and downs but the whole purpose of resin soap dishes is, they don't deteriorate over time, they don't break nor crack when they are knocked over, fallen onto hard surfaced floors and you can add non-toxic non-radioactive glow in the dark pigment just in case you don't have a bathroom night light.

  But in i will be adding cement with resin soon.

• Why don't you add crystals or stones or special items as soap embeds or part of the soap project?

  I mean i could but also understand that real crystals are expensive and i don't go to a retail store that sells polished crystals because even those aren't as naturally genuine, and quite frankly polished crystals don't work as well by their energy source they bring.

  I can add crystals to my soaps but expect the price per bar to be too steep for your budget. By an example a Quartz Crystal soap bar would probably cost you $39 per bar. This is why i stated above that the price per bar to be too steep for your budget unless you don't mind the price.

• The apparels i see look fancy, what did you use to do this?

  I use my Cricut joy xtra to do the cutting, and my CriCut easyPress Mini. But i actually use glow in the dark, holo, glitter, neon, iron-on/heat transfer vinyls.

  I also use color changing vinyls by temperatures like heat or cold on drinkware to accessories.

• How long do you tend to keep this shop?

  Until i have my career irl, i plan to get an actual gift shop where anyone can purchase the soaps through there, but as for twitch streamers they merch will be in a separate website.

• I love them smell of your soaps, i would keep your soaps out and not use it because of the smell. Is it okay that i do that or is there a expiration date on the smell?

  My soaps are not an air freshener, if you wanted the scent as an air freshener then i can commission those but please do keep in mind that the reasons soaps aren't air fresheners is because if you keep them out too long and never use them then the oils from them will come out of the soap to where the soap is now useless to use. and by oils i'm referring is the carrier oils that your skin needs. This also goes for carrier butters/fats, because they're similar to carrier oils they also leak out from the bar and the benefits are long gone and all you got left is basically a paperweight at that point.

• Can i ask for a commission on drinkware, apparel, accessories and or streamerware?

  yes, glass and ceramic drinkware will not have free shipping due to fragile shipping fee from the shipping services.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.